Shopify Sync
How Shopify product synchronization works.
Automatic Sync
When you connect Shopify, all your products are imported into Komplian. Changes in Shopify (new products, price updates, inventory changes) are synced in real time through webhooks.
Imported products land in Operations → Catalogue, alongside any items you created yourself. Shopify keeps the lead: its stock figure is kept as the store’s own, with the time it said so, and a product archived in Shopify is archived here too.
Webhooks
Komplian registers the following Shopify webhooks automatically:
products/create: New product added.products/update: Product details changed.products/delete: Product removed.orders/create: New order placed.inventory_levels/update: Stock quantity changed.
Troubleshooting
If products aren’t syncing, check that your Shopify connection is active under Integrations. You may need to disconnect and reconnect if the access token has expired.