Calendar links

A calendar link is a public page that shows your real free times. Customers open it without an account and get an appointment or leave a request.

Create a link

Start a new link

Open Calendar → Calendar links and press New link.

Describe it

Fill Name, Description and Duration. The customer sees all three on the page.

Choose the address

In Calendar URL, write the end of the address with letters, numbers and hyphens. Each address can be used once in your workspace.

Choose who attends and where

Pick the Host and Where it happens.

Choose what the link does

In What the link does, pick Books the time or Takes a request, then press Create link. The link is live at once.

Link options

Option	What it does
Name	The title of the page.
Description	What the customer should expect. Shown on the page.
Duration	How long each appointment lasts.
Calendar URL	The end of the page address. Letters, numbers and hyphens.
Host	The person who attends. Only owners and admins can pick someone else.
Where it happens	Where the appointment takes place. See the table below.
What the link does	Books the time or Takes a request. See Appointment or request.
Places per slot	Turn on Sell places (tables, classes, tours) to let several customers take the same time. See Sell places in a slot.

Where it happens

Option	What the customer gets
Google Meet	A Meet link created for each appointment. Needs Google Calendar connected.
Microsoft Teams	A Teams link created for each appointment. Needs Outlook connected.
A video link you already have	The link you paste, such as your usual Zoom room.
In person	The address you write.
You call the customer	You call them on the number they leave.
The customer calls you	The number you write.
Something else	The text you write.
Not specified	No place is shown.

Appointment or request

	Books the time	Takes a request
The customer picks	A day and a time	A day, and morning, afternoon or any time of day
Time blocked	Yes, at once	No, until you confirm
On your calendar	An appointment	Pending confirmation
Customer is told	Confirmed	That it is a request, not an appointment

When AI agent booking is set to Requests only, every link takes requests and shows Following the workspace. To confirm a request, see Confirm or decline a request.

Sell places in a slot

For classes, tours, tables or group visits, one time can take several customers.

Turn on places

In the link, turn on Sell places (tables, classes, tours).

Set the places

In Places per slot, write how many people fit in one time, from 1 to 5,000.

Limit a group

In Most people per booking, write how many people one customer can bring at once, from 1 to 500. It cannot be higher than the places per slot. Leave it empty for one.

The customer first says how many people are coming. The page then shows only the times with room for all of them. Places do not block anyone's calendar on your team.

What the customer sees

Free times in their own time zone. They can change the time zone and the language on the page.
A form for name, email, phone and an optional note.
One live appointment or request with your business at a time. If they already have one, the page offers to cancel the previous one and create the new one.
If two people pick the same time at once, the first one keeps it and the second picks again.
A confirmation email, in the language they chose, with a link to move or cancel.

Copy link copies the public address. Open opens the page.
Turn Link is live off to pause the link. The list shows it as Paused.
Delete link stops the address working. Appointments already made through it stay.

When Booking enabled is off in Availability, every link is closed.

Put it on your website

Open the embed options

On the link, open Embed on your site.

Choose a layout

Pick one of the four layouts in the table below and press Use this one.

Adjust the look

Choose the Calendar colour. For the floating button, also choose the Button text and the Corner.

Copy the code

Press Copy code and paste it into your website or email where the calendar should appear.

Layout	What it does
Inline	The calendar sits inside your page and sizes itself.
Floating button	A button in a corner of every page opens the calendar.
On click	A button or link you already have opens the calendar over the page.
In an email	You pick up to 6 free times and paste them into a message as buttons. A link that takes requests gives a single button instead.