Triggers
Events that start an automation flow.
Available Triggers
Order Completed
Fires when a customer completes a purchase.
Cart Abandoned
Fires after a cart is inactive for a specified time.
New Lead
Fires when a new lead or contact is created.
Lead Status Changed
Fires when a lead moves to a different pipeline stage.
Message Received
Fires on any incoming message from any channel.
Form Submitted
Fires when a lead collection form is submitted.
Quote Requested
Fires when a new quote request is created.
Quote Ready for ERP
Fires when a quote has enough information for ERP preparation.
Quote Approved
Fires when a customer approves a quote.
Quote Handoffs
Fires when a quote moves to production, logistics, or invoicing.
Scheduled
Fires at a specific date and time (cron-based).
Recurring
Fires on an interval (every X minutes, hours, or days).
Manual
Triggered manually from the dashboard.
Configuration
Each trigger can be configured with conditions. For example, the Cart Abandoned trigger lets you set the inactivity threshold (e.g., 30 minutes) and filter by cart value.