Knowledge Base

Train your AI agent with custom knowledge from websites, documents, and more.

Adding Sources

Navigate to AI Agent → Knowledge Base and click Add New Source. You can add multiple sources to build a comprehensive knowledge base for your agent.

Source Types

TypeDescription
Website URLAutomatically scrape and index your website pages.
PDFUpload PDF documents (size guides, policies, catalogs).
Excel / CSVUpload structured data in spreadsheet format.
TextPaste plain text content directly.
FAQAdd structured question-and-answer pairs.
Shopify / WooCommerceAuto-synced from your connected store.

Scraping Settings

When adding a website source, you can configure:

  • Ignore selectors: CSS selectors for elements to skip (e.g., footer, [class*="footer"]).
  • Out-of-stock handling: Whether to include pages for out-of-stock products.

Sync Schedule

Choose how often Komplian re-scrapes your sources to keep knowledge fresh: Daily, Weekly, Biweekly, or Monthly.