All integrations

An integration connects Komplian to a tool you already use: your store, your mailbox, your calendar, your documents or your automations. Messaging apps such as WhatsApp are channels, with their own tab: see All channels.

Connect an integration

Open the Store

Open the menu under your name and choose Komplian Store. Go to the Integrations tab.

Pick the tool

Choose the integration. Its page shows its status and its AI Skills: what the AI agent can do with it.

Press Connect

Press Connect and follow the steps of that tool. Some ask you to sign in to the tool and authorise Komplian. Others ask for a key you create in the tool.

Check the status

The status changes to Connected. Store integrations show Last synced and a Sync Now button.

What you can connect

Group	Integrations	What they bring	Plan
E-commerce	Shopify, WooCommerce, PrestaShop, Etsy, Odoo	Products, stock and orders in your catalogue, for the agent and your flows.	All plans
Communication	Gmail, Outlook, custom mailbox (IMAP/SMTP)	Your mailbox inside Smart Inbox, and sending quotes and orders from your address. See Email.	All plans
Calendars	Google Calendar, Outlook	Busy times and appointments in your calendar. See Google Calendar and Outlook.	All plans
Knowledge	Notion, Google Drive, OneDrive, Confluence, Neon, Supabase, MongoDB	Documents and databases the agent answers from. See Knowledge.	Pro
Work tools	Jira Service Management	A destination for forms and flows.	All plans. Forms and flows need Growth.
Automation	Zapier, Make	Komplian events in your Zaps and scenarios, and leads created from them. See Zapier, Make and webhooks.	Pro
Logistics	AfterShip	Parcel tracking for the agent and for flows.	All plans

Integrations marked Coming Soon are listed but cannot be connected yet.

Statuses

Status	Meaning
Connected	Working. Data flows between the tool and Komplian.
Not connected	Never connected, or disconnected.
Reconnect	The tool stopped authorising Komplian, because access was revoked or expired. Nothing is read or sent until you connect it again.
Coming Soon	Not available yet.

Choose what the agent can do

On an integration's page, AI Skills lists what the AI agent can do with that tool, for example search products or track orders. Switch each skill on or off.

Disconnect an integration

Open the integration and press Disconnect. Confirm in the dialog. The confirmation says it removes the synced data and switches off the AI Skills.

Limits

Rule	Detail
Connected integrations	5 on Starter, 10 on Growth, 20 on Pro, 50 on Enterprise. Channels do not count here.
One store at a time	Only one e-commerce platform can be connected. Disconnect it first to switch.
One mailbox provider at a time	Only one mailbox provider can be connected. Disconnect it first to switch.