Connect WhatsApp Business to let your AI agent respond to messages.
Requirements
- A Meta Business Account with business info configured.
- A phone number not currently used in WhatsApp, WhatsApp Business, or any other platform.
Setup
- Go to Integrations → WhatsApp and click Connect Number.
- Follow the Meta Business verification flow.
- Enter your phone number and verify it.
- The AI agent will start responding to incoming WhatsApp messages automatically.
Features
- Auto-Reply: The AI responds to customer messages instantly.
- Message Templates: Send pre-approved WhatsApp templates for notifications.
- Conversation History: All WhatsApp conversations appear in your Komplian inbox.
- Human Handoff: Take over from the AI at any time.